Please enable JavaScript to view this site.

AVG can display various alerts, here is more details and information on how to deal with the most common:-

 

avg_untrusted_network1

 

avg_untrusted_network2

If you see the above message then you need to set your network to trusted:-

 

1)Click the green 'Open Firewall' button

2)Ensure My Current Network is showing as connected to the expected wireless network e.g. the name of your wireless router

3)If yes then click 'I trust this network'

4)Click Close

 

N.B. You can also access the settings via Web & Email > Firewall (Open)

 

avg_new_alerts_outofdate

If you see this message it means that there is a brand new version of AVG released that you need to install - simply click Update Now and it will do it automatically for you

 

avg_new_alerts_restart

 

avg_new_update_3

These messages often occurs after the above one and means you need to restart the computer so it can finishing update AVG to the latest version - simply click Restart Now

 

avg_new_alerts_threatsecured

You will see this message if a threat is found and secured

 

avg_new_alerts_filecheck
avg_new_alerts_noproblemsfound

You will see this pop-up if you try to run a program than AVG is not familiar with, mostly happens with less common programs that are not already in the AVG database

 

It will complete a quick 15 second scan on the program before allowing you to access it, to make sure it doesn't contain any malware

 

When it has finished checking you will see the confirmation message show in the second image

 

avg_new_alerts_protectedfolder1
avg_new_alerts_protectedfolder2
avg_new_alerts_protectedfolder3png

If an unknown application tries to access, change or delete files in one of your protected folders e.g. Documents, Pictures - then you will see this pop-up asking you to confirm if you would like to Allow App or Block App

 

This is part of the ransomware protection included in AVG Internet Security to prevent any virus or malware deleting, changing or potentially encrypting your data

 

You can click See details to see more information about the program trying to access your files (as shown in second image)

 

If you know the program or you have initiated the action then you can click Allow App and you will then see the third image to confirm this action

 

If you don't recognize the program than click Block App so no changes can be made to your data

 

 

© 2004 - 2024 PC Assist @ Home

  

Keyboard Navigation

F7 for caret browsing
Hold ALT and press letter

This Info: ALT+q
Page Header: ALT+h
Topic Header: ALT+t
Topic Body: ALT+b
Contents: ALT+c
Search: ALT+s
Exit Menu/Up: ESC