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Help & Advice

1

PC Assist Backup Wizard can be downloaded free of charge from the PC Assist Software website

 

www.pcassistsoftware.co.uk

 

Once downloaded simply double click the installer to install the backup wizard on your computer

 

If prompted by a User Account Control security message then click Yes

 

2

To run the PC Assist Backup Wizard click the icon that appears on the desktop, start menu or start screen

 

Click Yes when prompted by the User Account Control security message

 

 

pcassistbackupwizard_icon

3

The backup wizard will launch showing the screen below

 

If you have applications such as your email, internet browser or Microsoft Office open then it will advise that you close these before proceeding with the backup - failure to do so may mean some files cannot be backed up as they will be in-use and locked by the relevant program

 

Click Next to continue

 

N.B. You can also click Update to check for a newer version of the Backup Wizard - if a new version is available it will then be installed

 

 

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4

Choose the items you wish to backup by ticking the relevant boxes - or click the Select All button to select everything

 

Click Next to continue

 

 

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5

Choose your backup destination by selecting your external hard disk in the box shown below

 

If you haven't yet plugged in your external hard drive do so now and then click the Refresh button before selecting the drive in the list

 

Click Next to continue

 

 

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6

A summary will then be shown of all items you have chosen to backup and the selected backup destination

 

Click Next to continue

 

 

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7

You can now click Start Backup to begin the backup process

 

The progress of the backup will then be displayed - initial backups may take a while, but when you backup in the future to the same external hard disk then only new or changed files will be backed up which will make subsequent backups much quicker

 

To see more information on the backup progress you can click the Show Details button

 

 

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8

Once the backup is complete you will see the screen below which will confirm whether the backup completed successfully, or tell you if any errors occurred (this is normally because files were in use and could not be copied)

 

You can click Finish to exit the wizard or Show Log to view the backup report

 

 

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9

If you clicked Show Log then you will see the screen below which lists all files that have been backed up - along with any errors encountered

 

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