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Make sure you remove any existing virus protection product such as McAfee, Norton, Kaspereky or Avast before you install AVG

 

This can be done via Control Panel > Programs & Features (Uninstall a Program)

 

 

If you are reinstalling AVG due to a problem with existing installation as advised by PC Assist then you DO NOT need to uninstall existing version first

 

1

Visit the AVG download page by clicking on this link = http://www.avg.com/gb-en/download

 

Scroll down the page to where it says AVG Internet Security and click on the Paid Version button as shown below

 

N.B. Make sure you scroll down to AVG Internet Security and NOT AVG Internet Security - Unlimited - this is a completely different product!!!

 

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If using Internet Explorer then when prompted click Run in the dialog that appears at the bottom of the screen

 

If using Google Chrome then the download will start automatically and appear down the bottom left corner of your screen, when it has finished downloading double click the icon to continue the installation process

 

When the User Account Control warning appears click Yes to continue

 

 

2

You will then see the following screen whilst AVG downloads the files required for installation

 

 

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3

When all the files have downloaded you will see the following screen - click Continue to proceed with the installation

 

 

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4

Copy/Paste (or type) your License Number (from the email you received when purchasing/registering AVG) and click Install Now

 

N.B. If you already have AVG installed and are upgrading to a new version then the license number may already be shown

 

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5

When the User Account Control security prompt appears confirming you wish to install, click Yes

 

 

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6

AVG will now download and install as per screens shown below

 

 

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7

Once installation is complete you will see the following screen - click Finish

 

 

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