Show/Hide Toolbars

Help & Advice

If Word closes unexpectedly or you forget to save your document you can now recover these documents:-

 

Normally the next time you start Word a Document Recovery pane will appear listing all documents which were open when Word crashed, you can choose to Open, Save As or Delete any of the files listed

 

recover4_word_2010

 

If this pane does not appear then you can recover the files manually as below:-

 

1.Click the File menu to open the Backstage View

2.Click Info

3.Click Manage Versions

4.Choose Recover Unsaved Documents from the drop-down menu

 

document_recovery3_word_2013

 

OR

 

1.Click the File menu to open the Backstage View

2.Click Open

3.Click Recover Unsaved Documents at the bottom of the Recent Documents list

 

document_recovery4_word_2013

 

In both cases you can then open and view any of the unsaved files listed

 

document_recovery5_word_2013

 

You can also revert back to a previous version of a file in the same way, by choosing your file in the Versions list